Hello fellow backers and Snapshot developers,
I am in turmoil over the fact that my early backing of Phoenix Point does not seem to merit a game key on a more popular digital platform. In particular, I am talking about Steam. There is a wide array of digital platforms to pick games up from now, none however compare to Steam in my opinion. Steam offers better customer support along with achievements, collections, playtime, and community interactions that can be featured on your Steam profile page.
My gripe here is with the March 12th, 2019 date for backers getting other digital platform keys beyond Epic Games. It is without a doubt the injection of Epic Games into the marketplace has left a sour taste in many a gamer’s mouth and still do. Do not get me wrong, the reduced fee for publishing a game on the Epic Games Store is a good thing and I welcome game developers choosing to release their game on one platform over another on this basis. Following the typical one year pattern though, I do not remember Phoenix Point being bought as an Epic Games exclusive. In my mind I thought Phoenix Point was releasing on Epic Games as a move for wider profits/funding from sold licenses of the game, not as an Epic Games market disruption tactic.
Regardless, who am I to judge what platform Phoenix Point eventually gets released on? I backed Phoenix Point on August 1st, 2019 with the Signature Edition which cost $80.00 USD and I was happy to do so. As a longtime XCOM player I saw Phoenix Point as a step up from what I have played previously and thought it warranted my early and hefty support. When I first played Phoenix Point it was on a special launcher provided by Snapshot Games and not through the Epic Games Launcher. It was not until Phoenix Point neared its official release that Epic Games came into the picture late November of 2019 and I had to acquire my Epic Games key and download Phoenix Point via the Epic Games Launcher. I have received a number of perks as an early backer and am grateful for the respect Snapshot Games has shown to both myself and all the other early backers, however, this is where my problem arises with the special digital keys.
To my knowledge, the first downloadable version of Phoenix Point available to backers did not arrive until May 1st, 2019 as Backer Build 1. That is a whole two and a half weeks after the March 12th, 2019 early backer date to receive other digital platform game keys from when the first playable version of Phoenix Point was available. I can understand why a game studio would not want to send out mass game keys to backers on different platforms because of how they could not verify the account that used the game key belongs to the same person that backed the game. That makes sense, likewise, this would be a non-issue for myself because I used the same email that is connected to my Steam account to support Phoenix Point. Along with this backer survey going around, I do not see how this could be a massive issue if a few more questions were added to the survey for security/legitimacy reasons. Furthermore, I am proud to be an early backer and would do nothing that would hurt the sales of Phoenix Point, but perhaps I am in the minority of early backers.
My problem is that I feel cheated despite being an early backer of the game. A backing date of August 1st, 2019 is not days before official release, that is a whole four months before the game came out. I do not recall December 3rd, 2019 as being a decided upon release date at the time of my backing or the preceding month or two after, at least not to public knowledge.
Ultimately, had Phoenix Point remained only on the Epic Games Store I would not have a problem. I prefer any game I purchase to be on Steam by far. I like to display what I have played and occasionally go back to see all that I have achieved and collected on my Steam account.
What I am really asking here is why my early backing does not constitute a game key on another digital platform? Have I not contributed enough? Have I not engaged in the feedback of early development enough? What could have any early backer done to get a game key on another digital platform besides funding the game before there was a playable build available? Remove my license from Epic Games for all I care and replace it with a Steam key and all backer benefits therein, I want to add my playtime on Phoenix Point to Steam and all the achievements regardless if I have to play it all over again to do so.