I backed on fig when the game was first announced at the physical collector’s edition level. I have yet to receive any kind of communication regarding the shipment of this. I emailed the support email back in september 2020, and have yet to get any kind of response.
At this point I’d just like a refund. I didn’t want to play on Epic, and even if I could get a Steam key, I’m really just interested in the art book that I purchased.
If any member of staff could help me out here I’d appreciate it. I can provide screenshots to corroborate what I’m claiming here.