I backed the game on Fig in April 2017, and I’m still waiting for my Collector’s Edition box.
The thing is I moved during the development of the game. I made my email and home address changes through CrowdOx, but Snapshot still tried to reach me through my old email address, which wasn’t valid anymore. So I only realized the game was released when it came to GOG. When it did, I contacted Snapshot’s support, and a nice fellow named Nikolay sent me a GOG key for the game, and told me the Collector’s box would ship at a later date.
That was last November, but I never received the box. And every email I sent to Snapshot’s support asking for updates have been left unanswered. I also know the box wasn’t shipped to my old home address: it’s my parents’ house, they would have told me.
Can somebody here help me? I would really love to get my box. I can send more details in a private message.
Thanks in advance.