Phoenix Point - Year One Edition crashes after startup with steam

Phoenix Point Bug Discussion
1

Hi everyone,
I have encountered the following problem:
When I first startet phoenix point year one edition via steam client the screen was flickering a lot and therefore I tried to change the graphic settings of the game in the menu.
After I changed it to window mode the flickering went away. After that I tried some other other modes and suddenly the screen went black and the game crashed.
Now the game does not start up properly any more. I even tried to verify the game integrity via steam without success and I also tried to reinstall the game.
Everytime I launch it now i see the developer logos for a short period and then i have the black screen again and my monitors have no input any more for a short period. After that I see a small popup window with unity version and after that the game has closed and i am on the desktop with steam running again.

I also tried to:

  • run the .exe as admin
  • disable steam overlay
  • launch options in steam -popupwindow
  • boarderless gaming app. when started and applyed flickerung stops but game crashes nevertheless

What can I do to get the game running?

Note: The game does not show up in nvidia expierence for setting optimization.

My Build:
OS: Win10 Pro
graphic card: 2x Gigabyte Nvidia Geforce GTX 780Ti
CPU: i7-4930K
RAM: 16 GB
Game is installaed on Drive C: 1 TB SSD Samsung 840 Evo

Thanks for the support
regards
Markus

2

Since you mentioned changing various video settings, you may want to try deleting the Options.jopt file. I should be located in C:\Users\[username]\AppData\LocalLow\Snapshot Games Inc\Phoenix Point\Steam\[numbers]

3

Thanks for the suggestion.
I tried it and deleted the file but with the same outcome. I can not reach the main menu anymore. Is there a possibility to set the game to window mode before starting the application?

Could it be in the following part in the Options.jopt file?

    "ObjectID": 16,
    "TopLevel": false,
    "ObjectValue": {
      "#Type": 11,
      "BoxedValue": {
        "EnumName": "FullScreenWindow",
        "EnumValue": 1

regards
Markus

4

Currently mine is:

{
“ObjectID”: 16,
“TopLevel”: false,
“ObjectValue”: {
“#Type”: 11,
“BoxedValue”: {
“EnumName”: “Standard”,
“EnumValue”: 0
}

5

okay with standard I have still the same issue. could you switch to window mode and have a look at the enum value afterwards?

For me still screens are turning of and then I see the following popup window:
Capture

Can you give me your vsync values as well? ObjectID11?
ah there it is: set it to true again and it starts again with flickering. after setting window mode flickering stops.

6

In SLI mode?
If yes, then try it with disabling the SLI mode.
AFAIK there are some problems with this game and dual graphic cards.

7

yes SLI. I will try it without if I still encounter problems.
Thanks for the help!