No Epic Store Preorder Key On My Mail

I pre-ordered the game before it became an epic store exclusive, I received the backer build key.

But now I haven’t received the key neither on the 29th nor the 2nd.

I think there is something wrong with your system.

Has anyone else experienced this?

check to see if the email has ended up in your spam/trash/promotions folders

If you still cannot find it, send an email to with your transaction ID number