Epic Game Account

I cannot get BB4.
I created an account on Epic Games. No confirmation mail received from them to my mailbox. Cannot login back to newly created account.

Are they always so non professional?
Thank you

Can you get them to resend the confirmation email?

Yes. But no mail received. I created another account ant succeded, but unfortunately my favorite nickname was spoiled, Tring to restore it

Anithing can go wrong - will go wrong. It is X-Com, baby ©

Redeemed the game. Not BB4 is in my library but it is marked as non available.
It is so exciting!

Looked at forum. Found a thread that describes same problem. Launcher had to be MANUALLY restarted to force game to change mode to available.