Backer Build 3 Download Problem

I had the same problem…
A second email solved it for me.
But I encountered a weird error message when trying to sign in to xsolla widget:
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
I tried logging out and then in again, but the widget site has definitely a problem…
It doesn’t seem to work with firefox… worked with opera though and I’m now downloading the game. :slight_smile:

Same as Tentax…

I just chatted with a Xolla person and she told me that they are working on this issue.

Well, I received my email from Xsolla… and it was completely blank. ><

So it looks like what they might have ended up doing is just resending the BB2 email to everyone on the list. Since I backed after BB2, my name was on the list, but there was no previous email to send?

I don’t know. Just scratching my head on this one. I also chatted with Xsolla so hopefully they’ll have more data to resolve the issue.

talking to Xsolla is the right thing to do for the blank emails

Been in contact with xsolla since the release of BB3 and still nothing works. I am to a point of asking for a refund and maybe buy the game when it’s released, their customer service in my opinion is lacking.

What is the current issue you are having? Maybe I can help.

I’m glad that you have found the answer. :smiley: