It sounds like an issue with Epic Store (or the build Snapshot gave them). I’ve seen this happen with other games on Epic. I would suggest sending e-mail to Snapshot support and use the Help Page at Epic to submit a request for assistance.
It sounds like an issue with Epic Store (or the build Snapshot gave them). I’ve seen this happen with other games on Epic. I would suggest sending e-mail to Snapshot support and use the Help Page at Epic to submit a request for assistance.