How to refund Games? (All recent topics from Rasvoja merged here)

Dear Mr. Batman,

Your advices are so far no good,

No, you have knowingly send me where I will be denied of refund.
I am well aware of Steam and Epic refund policies, they are designed to protect shop in NORMAL circumstances, but are not prepared for HALF-USABLE products.

Also, in GAMEPLAY related issues Steam redirects to you:

We’re sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.

Support for this product is provided by:

Official Support

Email: support@snapshotgames.com

Product Website

Product Forums

How flagging to devs really help?

|### Vojin Vidanovic vojinvidanovic@gmail.com|11:11 AM (0 minutes ago)||

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|to support

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No refund button available. Issue is not playtime, but severe bugs of game

like

as stated in my request to you

Why sending me knowlignly where I will be denied?

Its not support

How to resolve this in civic manner?

I am not requesting more funds then value of my Epic and Steam purchases.