On Mon, Jun 7, 2021 at 10:07 AM Snapshot Games <email@example.com> wrote:
Refunds are done by the seller whom you payed for the product that you want to refund not by developer of the product. You need to contact the store where you bought the game (EGS, STEAM, GOG etc).
Vít Bárta | Snapshot Games
|### Vojin Vidanovic|10:23 AM (3 minutes ago)||
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No, I wish to deal directly with you since I find SCG to be hed responsible for state of the game.
You are end recipient store is merely a platform. Its not a real store in traditional way.
If its not possible, I will complain to European association.
I am aware Epic and Steam do not have policy of refund on product being FUBAR,
but you do know state of game and can deal with reseller.