Were pre-orders supposed to get the first DLCs?

[Wormerine]

It depends when you bought the game.

Anyone who backed Phoenix Point before Epic Exclusivity deal was announced (March 12ve, 2019) received Season Pass (5 DLCs) for free as an apology for the change, plus extra key for platform of their choice once the Exclusivity Deal run out.

Right until release the game was being sold using following packages. As you played Alpha I assume you bought one of those. Season Pass didn’t exist at that time, and it wasn’t sold as part of any packages.

@UnstableVoltage

Base Edition:

Digital product key for Phoenix Point on release, redeemable on Epic Games Store from December 2019.

• Digital edition of Phoenix Point
• Digital Game Manual
• Desktop Wallpaper

Platinum Edition:

Digital product key for Phoenix Point, includes Alien Living Weapons and Armour DLC, digital art book, ebook and soundtrack, and Early Access.

• Digital edition of Phoenix Point
• Digital Game Manual
• Early Access
• The Compendium (eBook Edition)
• Alien ‘living’ gun set—digital in-game items
• Desktop Wallpaper
• Digital Art Book
• Digital Soundtrack
• Alien chitin armor set—digital in-game items

Signature Edition:

Your name (or the name of your choice) will be included in the game’s main procedural generation pool for naming squad members. Includes everything in the Luxury Digital Edition.

• Digital edition of Phoenix Point
• Digital Game Manual
• Early Access
• The Compendium (eBook Edition)
• Alien ‘living’ gun set—digital in-game items
• Desktop Wallpaper
• Digital Art Book
• Digital Soundtrack
• Alien chitin armor set—digital in-game items
• Your name added to the soldier roster

Season Pass was announced right before release and here is the breakdown:

Phoenix Point Release Date and DLC

We’re excited to announce that Phoenix Point will be available on PC via the Epic Games Store as of Tuesday, December 3, 2019, at 11 AM Pacific Standard Time! We’re also announcing today that we’re moving away from our Early Access editions of the game to the digital retail editions starting November 8, 2019 at 10 AM Pacific Standard Time. While you can pre-order the retail editions on the Epic Games Store or on buy.phoenixpoint.info after that date, you will not be able to get early access to …

If you backed game before March 12ve, 2019, then check your folder (it often lands in Promotions) for keys. If nothing comes up write to support@snapshotgames.com.

However, if you bought one of the backer packages after March 12ve, you only get Living Weapons pack. Year One Edition upgrade is a good way to grab existing DLCs, but you will still need to purchase DLC3-5 as they come out. I don’t think you can purchase Season Pass anymore, sinceYear One Edition came out.