I purchased PP from EGS, I was about upgrading my PP base to PP : year 1 edition upgrade and somehow it keep failed checkout. Then I checked my EGS transaction history, I don’t see any PP transaction (which is weird…how come is gone!? *I purchased PP base Nov 19, 2019). I’m using OVO for the transaction.
Wondering is this what made me keep failed to checkout PP year 1 edition upgrade? I can confirm my amount credit are enough to do the payment for the PP yr 1 edition upgrade. What did I miss? Thanks in advance.