Why was my post criticising the game and asking for patch removed?

[MadSkunky]

@X-Nevan

Of course you cant respond to every single post. No studio/publisher no matter how big they are can do this, but there is a very simple trick to avoid this: A sticky post with a list of known issues that are being looked into …

Not a list with all issues, but sticky and leads you to the tool that handles players feedback better than a forum can, also with responses from snapshot:

Canny - Official Feedback Tool

Today, we’re rolling out our new consumer feedback tool, powered by Canny. You can access it here, and anytime on our official site, where it’s integrated. We’re working on an integration with our forums, and looking into a single-sign on solution right now, but our priority with this is first to give our players (and interested fans who aren’t yet playing) a chance to communicate with us in a ranked, organized, and actionable way that everyone can see, track, and participate in. First off, let…

Maybe the title is not clear enough, but I don’t think it is too absurd to overlook it.

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@X-Nevan

… as well as a disclaimer during the writing of a new “new Post” to check that post if the issue has already been reported.

The last post in this sticky thread does what you describe and even a bit more because canny is able to give you some hints when you start to post a new issue:
https://forums.snapshotgames.com/t/our-new-player-feedback-tool-is-live/8939/5

Quote

Just a reminder:

When submitting a suggestion, please check to see if it (or something very similar) has already been suggested.

When you start to type your suggestion, a list of potentially similar topics will automatically be displayed on the right hand side. If your suggestion already exists (or there’s one that’s similar enough), add your vote to that one and maybe a comment. A topic is far more likely to get higher votes if it’s all in a single thread than split over several.

In addition, please consider using sensible and descriptive titles for posts - they’re far more likely to be found by others with similar feedback.

Don’t be offended if we manually change your topic titles to something more descriptive. Accurate and descriptive topic titles help both the dev team to sort and assign the feedback, and you guys to find existing posts.

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@X-Nevan

Its not hard, it doesnt take long and most importantly it shows everyone on the forum that their issues/criticism are taken seriously.

In my opinion, their way with canny is more than many other and even bigger game studios offer for player feedback.

And it is also not that hard for anyone to read these sticky posts here in the forum at the first place before they start to rampage. But also only my opinion …