Signature Edition reward email not found insufficient time to claim rewards

[Yokes]

@Lodestar

So, I understand that those of us who purchased Signature Edition received an email at the end of October giving just around a week to respond in order to claim some rewards until 4/11/2019 and then we missed out. A single week!?!

@UnstableVoltage

If you purchased after September 15th 2019, then we haven’t collected those names yet.

If you purchased before September 15th 2019, we sent the survey emails out on October 4th with a follow-up email on October 23rd. The deadline for submitting this info was November 4th - so there’s no guarantee that you will be in time to be included now. It’s still worth checking your spam folders and completing the form.

From my understanding there was a month to complete the survey unless you bought this edition after September 15th 2019.