Preorder Email Issue

Hi, I order this game back in 2017 I believe and had it assigned to a email and all that. About 8-9 months ago that email was hacked into and I no longer have access to the email anymore and no way to retrieve the game form it. I was wondering if I could provide any info to have the email reassigned to another email and receive my key.

Sorry if I posted this in the wrong forum. I have no idea where else to put it. Thanks.

People realy hijack email accounts? I understand if they gain access and use it for some shady business, but in the moment they deny access to it to the original user is the moment that the user is probably blocking all services connected to that account so they loose access to whatever they wanted to.

send a email to contact@snapshotgames.com about the issue

Thanks Kings_Rook, I sent them a email.

They already got it cleared away thank you for sending me this Email.

you’re welcome