Did not receve my download link

Not sure this is the right place to post this but do not know where to go with this.

Im an early backer. Purchased my game with Xsolla. Did not get my download link until now. I have a receipt I can present, if needed. Can anyone here help me get my game or at least direct me where I can get this fixed?

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On Nov 29th and Dec 2nd you’ll have been sent an email from contact@snapshotgames.com with the key to the full game. Check for it in your spam/trash/promotions folders. If you cannot find it, email contact@snapshotgames.com with your transaction ID number