# Your feedback tool **URL:** \ **Category:** General Discussion\ **Created:** [January 20, 2020, 9:41pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051 "2020-01-20T21:41:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SpiteAndMalice](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/spiteandmalice/32/39_2.png) [@SpiteAndMalice](https://forums.snapshotgames.com/u/SpiteAndMalice)\ **Post date:** [January 20, 2020, 9:41pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/1 "2020-01-20T21:41:57Z")
I can understand why you’ve implemented an official feedback tool for PP. But won’t the voting format that is currently being used within it mean that any new posts/ideas get buried by older posts that are trending due to being more visible in the first place? Also, is it an idea to also allow users an option to down vote suggestions? - A post might have 100 people supporting it, but another 200 who dislike that same idea (and you won’t currently see that). ---
**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\ **Post date:** [January 20, 2020, 10:21pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/2 "2020-01-20T22:21:08Z")
There’s no option to down vote something. There’s no point. When such a feature exists, you get a situation much like Reddit - where people vote for the thing they want and then try to downvote everything else. The current system gives us a pure count of those who are in favour of something. Even though suggestions which are trending float to the top - when someone tries to submit a new suggestion, Canny will present you with a list of topics with similar titles and keywords on the right hand side. The idea there is that you just go to the existing topic and add your vote to it, rather than creating a new one. ---
**Author:** ![SpiteAndMalice](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/spiteandmalice/32/39_2.png) [@SpiteAndMalice](https://forums.snapshotgames.com/u/SpiteAndMalice)\ **Post date:** [January 20, 2020, 11:05pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/3 "2020-01-20T23:05:11Z")
> [@UnstableVoltage](#): > > The current system gives us a pure count of those who are in favour of something. I could see the point of using that system for the addition of new features that would be optional to all other players. The downside of the system however is that you’re not going to have a pure count of who is against any given suggestion. So how do you ensure that you’re not implementing a balance change, or a feature that affects all players, with no knowledge of whether that change has more people that will be unhappy about it that those who will be happy? > [@UnstableVoltage](#): > > Even though suggestions which are trending float to the top - when someone tries to submit a new suggestion, Canny will present you with a list of topics with similar titles and keywords on the right hand side. The idea there is that you just go to the existing topic and add your vote to it, rather than creating a new one. There’s a big difference between individuals all having the same idea and going to the effort of starting to submit a suggestion vs individuals simply seeing an existing idea and adding their upvote to it. ---
**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\ **Post date:** [January 20, 2020, 11:07pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/4 "2020-01-20T23:07:42Z")
> [@SpiteAndMalice](#): > > The downside of the system however is that you’re not going to have a pure count of who is against any given suggestion. So how do you ensure that you’re not implementing a balance change, or a feature that affects all players, with no knowledge of whether that change has more people that will be unhappy about it that those who will be happy? Just because something gets suggested or heavily upvoted doesn’t mean it will get implemented. This is just a tool for us to get of an idea of the areas which need addressing and in what order. Design decisions are still up to the development team. ---
**Author:** ![Rainer](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/rainer/32/3499_2.png) [@Rainer](https://forums.snapshotgames.com/u/Rainer)\ **Post date:** [January 21, 2020, 5:11am UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/5 "2020-01-21T05:11:57Z")
> [@UnstableVoltage](#): > > There’s no option to down vote something. Been seeing so many things that I would consider _ruining the game_ beginning to trend. Worrying that the game may devolve into something I can’t enjoy anymore. ---
**Author:** ![Rasyid](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/rasyid/32/4070_2.png) [@Rasyid](https://forums.snapshotgames.com/u/Rasyid)\ **Post date:** [January 21, 2020, 8:02am UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/6 "2020-01-21T08:02:12Z")
I would like to see some Devs highlight for upcoming updates, here’s a good reference [https://www.youtube.com/watch?list=PLnPg4s8q3uRSM6NuSCKbNDttmyRbHVrc2&v=nhOL-03J\_ww](https://www.youtube.com/watch?list=PLnPg4s8q3uRSM6NuSCKbNDttmyRbHVrc2&v=nhOL-03J_ww) Each month they gives players some highlight in their milestone for upcoming updates, which is great. I don’t mean to compare Snapshot with Reto Moto, it just some reference that might be good for players more closer with the developer. Thanks. ---
**Author:** ![SpiteAndMalice](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/spiteandmalice/32/39_2.png) [@SpiteAndMalice](https://forums.snapshotgames.com/u/SpiteAndMalice)\ **Post date:** [January 21, 2020, 10:51pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/7 "2020-01-21T22:51:28Z")
> [@UnstableVoltage](#): > > This is just a tool for us to get of an idea of the areas which need addressing and in what order. Unfortunately I don’t think you are. Or rather, you’ll get the ideas on what needs addressing, but I don’t think you’ll get order unless you randomise the suggestions that are presented for each to vote on when they log in rather than showing them what has already got the highest number of votes. Or put it a different way; how many of the suggestions made within the last 3 days have trended highly compared to the number of suggestions made in the first 3 days? ---
**Author:** ![Yokes](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/yokes/32/310_2.png) [@Yokes](https://forums.snapshotgames.com/u/Yokes)\ **Post date:** [April 12, 2020, 10:20pm UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/8 "2020-04-12T22:20:14Z")
Btw. Can you introduce some dark background on Canny? ---
**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\ **Post date:** [April 13, 2020, 12:41am UTC](https://forums.snapshotgames.com/t/your-feedback-tool/9051/9 "2020-04-13T00:41:35Z")
Canny is a very simple 3rd party tool. There are no customisation options at all, sadly.