# What the devs do with all the criticism and feedback?

**URL:** <https://forums.snapshotgames.com/t/what-the-devs-do-with-all-the-criticism-and-feedback/12637>\
**Category:** Phoenix Point\
**Created:** [January 10, 2021, 3:12pm UTC](https://forums.snapshotgames.com/t/what-the-devs-do-with-all-the-criticism-and-feedback/12637 "2021-01-10T15:12:33Z")\
**Posts on this page:** 1\
**Showing post:** 20

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**Author:** ![noStas](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/nostas/32/2001_2.png) [@noStas](https://forums.snapshotgames.com/u/noStas)\
**Post date:** [January 16, 2021, 2:09pm UTC](https://forums.snapshotgames.com/t/what-the-devs-do-with-all-the-criticism-and-feedback/12637/20 "2021-01-16T14:09:37Z")

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@Valygar, I will duplicate here for convenience.

> [@Thoughts on the new Rage Burst, Mark for Death, & 'Onslaught'](https://forums.snapshotgames.com/t/thoughts-on-the-new-rage-burst-mark-for-death-onslaught/11138/97):
>
> > [@Thoughts on the new Rage Burst, Mark for Death, & 'Onslaught'](https://forums.snapshotgames.com/t/thoughts-on-the-new-rage-burst-mark-for-death-onslaught/11138/96):
> >
> > It does take up resources, because the people doing the communication and the people working on the game are not the same; in other words, the devs need to take time off what they are doing to explain what it is they are doing to the people who will then communicate it to the players
> 
> To be objective, I do not have the life and business experience of a skilled person. But the weekly meeting / report was what was effective. Analyze this in a month and filter it through the PR department, and then approve it at the next meeting / report.
> 
> > [@Thoughts on the new Rage Burst, Mark for Death, & 'Onslaught'](https://forums.snapshotgames.com/t/thoughts-on-the-new-rage-burst-mark-for-death-onslaught/11138/96):
> >
> > communicating with players is not easy
> 
> Imo, there are two main things here, Inbound and Outbound. And IMO it can be different people.  
> Incoming communication - note-taking, grouping and analysis.  
> Outgoing communication - Regularly share your plans, and respond to problematic and main things from the Incoming communication list.
> 
> > [@Thoughts on the new Rage Burst, Mark for Death, & 'Onslaught'](https://forums.snapshotgames.com/t/thoughts-on-the-new-rage-burst-mark-for-death-onslaught/11138/96):
> >
> > giving a vision or a roadmap is a recipe for disappointment and charges of unfulfilled promises
> 
> Plans always change, and the one who wants to leave will leave. The main thing here is to explain everything well, for those who want to stay. The situation with the “explanations” for the exclusivity of the EGS is criminal. This should have been done in good time, frankly, with respect for yourself and those who believed you.
> 
> > [@Thoughts on the new Rage Burst, Mark for Death, & 'Onslaught'](https://forums.snapshotgames.com/t/thoughts-on-the-new-rage-burst-mark-for-death-onslaught/11138/96):
> >
> > On the other hand, having spent a few weeks on the Steam forums myself I have to say I can’t blame anyone for not wanting to engage with that crowd 😉
> 
> Imo, at least 50% of the negative is legitimate, as a result of the SG’s mistakes. And another 30% of the negativity is legitimate, as a result of avoiding / not correcting these and other mistakes of the SG. Of course, you can close the studio and go to earn manual labor. 🛠

[Two most important tracks for PP](https://forums.snapshotgames.com/t/two-most-important-tracks-for-pp/12565)  
[Feedback on Phoenix Point as a XCOM Veteran - #21 by noStas](https://forums.snapshotgames.com/t/feedback-on-phoenix-point-as-a-xcom-veteran/12520/21)  
[[Feedback][Spoiler] Goodbye Phoenix Point - #67 by noStas](https://forums.snapshotgames.com/t/feedback-spoiler-goodbye-phoenix-point/9109/67)

_I don’t have the skill to collect and group it all into one post._

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