# So when are Steam keys being sent to backers again?

**URL:** <https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438>\
**Category:** Phoenix Point\
**Created:** [December 19, 2020, 10:55pm UTC](https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438 "2020-12-19T22:55:04Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![CardboardMike](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@CardboardMike](https://forums.snapshotgames.com/u/CardboardMike)\
**Post date:** [December 19, 2020, 10:55pm UTC](https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438/1 "2020-12-19T22:55:04Z")

</div>

Has this happened yet? I took the survey a few weeks ago but still nothing heard.

---

<div class="post-metadata">

**Author:** ![Potkeny](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/potkeny/32/26_2.png) [@Potkeny](https://forums.snapshotgames.com/u/Potkeny)\
**Post date:** [December 20, 2020, 9:04am UTC](https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438/2 "2020-12-20T09:04:38Z")

</div>

Yes, the keys were already sent, so if you didn’t get yours (and its not in junk/etc.), you might want to contact snapshot.

---

<div class="post-metadata">

**Author:** ![CardboardMike](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@CardboardMike](https://forums.snapshotgames.com/u/CardboardMike)\
**Post date:** [December 20, 2020, 10:57am UTC](https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438/3 "2020-12-20T10:57:48Z")

</div>

Thanks, I had already checked junk. Frustrating.

---

<div class="post-metadata">

**Author:** ![sectoid\_br](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/sectoid_br/32/3505_2.png) [@sectoid\_br](https://forums.snapshotgames.com/u/sectoid_br)\
**Post date:** [December 20, 2020, 5:33pm UTC](https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438/4 "2020-12-20T17:33:19Z")

</div>

I think you have to send them an email, @Valygar can point you in the right direction.

---

<div class="post-metadata">

**Author:** ![mcarver2000](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/mcarver2000/32/2435_2.png) [@mcarver2000](https://forums.snapshotgames.com/u/mcarver2000)\
**Post date:** [December 20, 2020, 5:41pm UTC](https://forums.snapshotgames.com/t/so-when-are-steam-keys-being-sent-to-backers-again/12438/5 "2020-12-20T17:41:47Z")

</div>

> [@I did not receive a key for steam and i have been a backer in time. plz help](https://forums.snapshotgames.com/t/i-did-not-receive-a-key-for-steam-and-i-have-been-a-backer-in-time-plz-help/12261/2):
>
> If you backed Phoenix Point before the EGS exclusivity was announced (March 12th, 2019) please write us from the email that you used for backing Phoenix Point to [contact@snapshotgames.com](mailto:contact@snapshotgames.com) and state if you want a Steam or GOG key.