# Signature Edition questions **URL:** \ **Category:** Phoenix Point\ **Created:** [September 12, 2019, 6:41pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332 "2019-09-12T18:41:23Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Jeison](https://avatars.discourse-cdn.com/v4/letter/j/9de053/32.png) [@Jeison](https://forums.snapshotgames.com/u/Jeison)\ **Post date:** [September 12, 2019, 6:41pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/1 "2019-09-12T18:41:23Z")
Hi guys. I picked up a signature Edition in April and haven’t gotten any updates since then. I was supposed to get a soldier name input prompt as well as other rewards and I haven’t heard anything. Any news on when you will be getting around to that? ---
**Author:** ![Kings\_Rook](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kings_rook/32/942_2.png) [@Kings\_Rook](https://forums.snapshotgames.com/u/Kings_Rook)\ **Post date:** [September 12, 2019, 6:53pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/2 "2019-09-12T18:53:09Z")
an email with a form to fill in with that information will be sent just before launch ---
**Author:** ![Jeison](https://avatars.discourse-cdn.com/v4/letter/j/9de053/32.png) [@Jeison](https://forums.snapshotgames.com/u/Jeison)\ **Post date:** [September 12, 2019, 7:04pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/3 "2019-09-12T19:04:20Z")
Thanks for the quick response. I rummaged through my email and found your other notifications, my bad on that. ---
**Author:** ![Kings\_Rook](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kings_rook/32/942_2.png) [@Kings\_Rook](https://forums.snapshotgames.com/u/Kings_Rook)\ **Post date:** [September 12, 2019, 7:07pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/4 "2019-09-12T19:07:42Z")
You’re welcome. Though for future reference I’m just a community volunteer not a member of the Snapshot Games team. ---
**Author:** ![Jeison](https://avatars.discourse-cdn.com/v4/letter/j/9de053/32.png) [@Jeison](https://forums.snapshotgames.com/u/Jeison)\ **Post date:** [September 12, 2019, 7:57pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/5 "2019-09-12T19:57:06Z")
Oh, that’s all good, just glad for info. ---
**Author:** ![Biggus](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/biggus/32/1605_2.png) [@Biggus](https://forums.snapshotgames.com/u/Biggus)\ **Post date:** [September 14, 2019, 2:30pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/6 "2019-09-14T14:30:37Z")
I haven’t gotten any information on BB5 either. ---
**Author:** ![Kings\_Rook](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kings_rook/32/942_2.png) [@Kings\_Rook](https://forums.snapshotgames.com/u/Kings_Rook)\ **Post date:** [September 14, 2019, 4:33pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/7 "2019-09-14T16:33:51Z")
what information haven’t you received? ---
**Author:** ![Biggus](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/biggus/32/1605_2.png) [@Biggus](https://forums.snapshotgames.com/u/Biggus)\ **Post date:** [September 17, 2019, 12:11am UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/8 "2019-09-17T00:11:00Z")
Some people received an email on the release of BB5. Update emails mainly. No nothing is going to my spam folder. If no emails are being sent please disregard. Thanks. ---
**Author:** ![Kings\_Rook](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kings_rook/32/942_2.png) [@Kings\_Rook](https://forums.snapshotgames.com/u/Kings_Rook)\ **Post date:** [September 17, 2019, 12:33am UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/9 "2019-09-17T00:33:59Z")
AFAIK, no emails were sent about bb5 ---
**Author:** ![Jeison](https://avatars.discourse-cdn.com/v4/letter/j/9de053/32.png) [@Jeison](https://forums.snapshotgames.com/u/Jeison)\ **Post date:** [September 17, 2019, 12:52am UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/10 "2019-09-17T00:52:54Z")
I didn’t get an email about it but the backer build in the Epic Games Store automatically updated. I don’t use it for any other game but this so I didn’t notice. ---
**Author:** ![Biggus](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/biggus/32/1605_2.png) [@Biggus](https://forums.snapshotgames.com/u/Biggus)\ **Post date:** [September 19, 2019, 9:45pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/11 "2019-09-19T21:45:19Z")
Thank you. ---
**Author:** ![Kings\_Rook](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kings_rook/32/942_2.png) [@Kings\_Rook](https://forums.snapshotgames.com/u/Kings_Rook)\ **Post date:** [September 19, 2019, 9:50pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/12 "2019-09-19T21:50:23Z")
you’re welcome ---
**Author:** ![Trejan](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@Trejan](https://forums.snapshotgames.com/u/Trejan)\ **Post date:** [November 10, 2019, 9:53am UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/13 "2019-11-10T09:53:56Z")
I have not yet received the email with the e-form. I bought (03.10.2019) the signature edition in the STORE PHOENIXPOINT (store.phoenixpoint.info) I received the Code my Phoenix Point Signature and I currently have an EpicGame account backers version. Waiting for it to change its status to Ultra after its release in December. But I’m still waiting for the e-form. I always check in spam, but the e-form was not there. ---
**Author:** ![Kings\_Rook](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kings_rook/32/942_2.png) [@Kings\_Rook](https://forums.snapshotgames.com/u/Kings_Rook)\ **Post date:** [November 11, 2019, 2:29am UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/14 "2019-11-11T02:29:43Z")
I’d suggest also checking in your trash folder and if using Gmail or hotmail, in promotions. If you still cannot find it, I’d send an email to [contact@snapshotgames.com](mailto:contact@snapshotgames.com) ---
**Author:** ![Trejan](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@Trejan](https://forums.snapshotgames.com/u/Trejan)\ **Post date:** [November 14, 2019, 6:51pm UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/15 "2019-11-14T18:51:38Z")
Send again. 🙂 ---
**Author:** ![Trejan](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@Trejan](https://forums.snapshotgames.com/u/Trejan)\ **Post date:** [November 17, 2019, 9:34am UTC](https://forums.snapshotgames.com/t/signature-edition-questions/4332/16 "2019-11-17T09:34:36Z")
I have received and sent the completed eform. I hope it will be ok. Thanks.