# Saved Games will not load

**URL:** <https://forums.snapshotgames.com/t/saved-games-will-not-load/9659>\
**Category:** Bug Discussion\
**Created:** [March 5, 2020, 1:10am UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659 "2020-03-05T01:10:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rolandofgilead](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@rolandofgilead](https://forums.snapshotgames.com/u/rolandofgilead)\
**Post date:** [March 5, 2020, 1:10am UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659/1 "2020-03-05T01:10:09Z")

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The following downloadable content is required: legacy of the ancients. I already purchased this dlc. Saves from 2019 work but saves from 2020 all have this message.  
My father has same issue. Worked last night.

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**Author:** ![rolandofgilead](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@rolandofgilead](https://forums.snapshotgames.com/u/rolandofgilead)\
**Post date:** [March 5, 2020, 1:19am UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659/2 "2020-03-05T01:19:03Z")

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Continue game works but errors occur, ie: Unit not qualified to use weapon

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**Author:** ![SunDrippedDevil](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/sundrippeddevil/32/2648_2.png) [@SunDrippedDevil](https://forums.snapshotgames.com/u/SunDrippedDevil)\
**Post date:** [March 5, 2020, 3:16am UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659/3 "2020-03-05T03:16:50Z")

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Are you launching the game directly outside of the Epic Games Store Client?  
If so, then try launching the game from the Epic Client itself. Your saves should load.

You can tab out and close the Epic Store Client after that. Loading should work fine for that play session.

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**Author:** ![Vagrant](https://avatars.discourse-cdn.com/v4/letter/v/4da419/32.png) [@Vagrant](https://forums.snapshotgames.com/u/Vagrant)\
**Post date:** [March 5, 2020, 11:59am UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659/4 "2020-03-05T11:59:00Z")

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don´t works. can´t load the game

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [March 5, 2020, 12:35pm UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659/5 "2020-03-05T12:35:10Z")

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We’ve identified this issue as only affecting games which were started between December 3rd and December 6th. This sounds oddly specific, but it’s only on particular games started between a patch and a hotfix.

We’re working on a hotfix to address this issue and we’re planning to deploy it tomorrow.

We’re sorry for the inconvenience.

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**Author:** ![rolandofgilead](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@rolandofgilead](https://forums.snapshotgames.com/u/rolandofgilead)\
**Post date:** [March 6, 2020, 12:44am UTC](https://forums.snapshotgames.com/t/saved-games-will-not-load/9659/6 "2020-03-06T00:44:41Z")

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Restarted Epic tonight but nothing has changed with Phoenix Point. I can confirm I started playing 12/3/2019. Please advise.