# Retrieve Epic Store Key

**URL:** <https://forums.snapshotgames.com/t/retrieve-epic-store-key/10485>\
**Category:** Hints and Tips\
**Created:** [May 7, 2020, 6:01pm UTC](https://forums.snapshotgames.com/t/retrieve-epic-store-key/10485 "2020-05-07T18:01:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Izanaly](https://avatars.discourse-cdn.com/v4/letter/i/8dc957/32.png) [@Izanaly](https://forums.snapshotgames.com/u/Izanaly)\
**Post date:** [May 7, 2020, 6:01pm UTC](https://forums.snapshotgames.com/t/retrieve-epic-store-key/10485/1 "2020-05-07T18:01:59Z")

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Hi,

I’d like to pass my Phoenix Point Baker Build in released version to buy DLC, but I think I delete the mail for my Epic Store Key. How to retrieve it ?  
The game is still installed in my Epic Launcher in Baker Build version.  
I got the key for the baker version from Xsola and the ticket.

Thanks

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [May 7, 2020, 6:24pm UTC](https://forums.snapshotgames.com/t/retrieve-epic-store-key/10485/2 "2020-05-07T18:24:58Z")

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Please email us at [contact@snapshotgames.com](mailto:contact@snapshotgames.com) so that we can recover your retail key for you.

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**Author:** ![Izanaly](https://avatars.discourse-cdn.com/v4/letter/i/8dc957/32.png) [@Izanaly](https://forums.snapshotgames.com/u/Izanaly)\
**Post date:** [May 7, 2020, 10:19pm UTC](https://forums.snapshotgames.com/t/retrieve-epic-store-key/10485/3 "2020-05-07T22:19:07Z")

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Thanks, mail sent 🙂
