# Patch failed - launch unsuccesfull ...! **URL:** \ **Category:** Phoenix Point\ **Created:** [October 1, 2020, 1:27pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728 "2020-10-01T13:27:40Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 1:27pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/1 "2020-10-01T13:27:40Z")
… for real? ---
**Author:** ![Valygar](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/valygar/32/2632_2.png) [@Valygar](https://forums.snapshotgames.com/u/Valygar)\ **Post date:** [October 1, 2020, 1:59pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/2 "2020-10-01T13:59:16Z")
Works for me. What exactly is the problem? ---
**Author:** ![fvolpato](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@fvolpato](https://forums.snapshotgames.com/u/fvolpato)\ **Post date:** [October 1, 2020, 2:34pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/3 "2020-10-01T14:34:10Z")
It didn’t work for me too… killing an umbra freezes the game… HOTFIX - v. Necronomicon 1.7.2 - 01/10/2020 ---
**Author:** ![Valygar](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/valygar/32/2632_2.png) [@Valygar](https://forums.snapshotgames.com/u/Valygar)\ **Post date:** [October 1, 2020, 2:48pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/4 "2020-10-01T14:48:01Z")
The fix is that Arthron Umbras do not appear anymore if you do not have DLC2 activated. So if you have a save from inside tactical map it will still hang. You need to restart the mission. ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 3:01pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/5 "2020-10-01T15:01:06Z")
The patch will not install and then game fails to launch … Just like that. ---
**Author:** ![Valygar](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/valygar/32/2632_2.png) [@Valygar](https://forums.snapshotgames.com/u/Valygar)\ **Post date:** [October 1, 2020, 3:06pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/6 "2020-10-01T15:06:53Z")
Try to verify the game in Epic Games Launcher. Eventually, reinstall. You can also try to run the game from the .exe file on your PC (without using Epic Games Launcher). Go to where your game is installed and run .exe. In my case, it is D: Program Files\Epic Games\Phoenix Point\ PhoenixPointwin64.exe ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 3:09pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/7 "2020-10-01T15:09:26Z")
How about saved games/progress? Currently mid Marts and would hate to lose it all. ---
**Author:** ![fvolpato](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@fvolpato](https://forums.snapshotgames.com/u/fvolpato)\ **Post date:** [October 1, 2020, 3:56pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/8 "2020-10-01T15:56:32Z")
do you mean leaving the mission and entering it again? restarting with the ESC button does not work… ---
**Author:** ![MadSkunky](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/madskunky/32/2650_2.png) [@MadSkunky](https://forums.snapshotgames.com/u/MadSkunky)\ **Post date:** [October 1, 2020, 4:19pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/9 "2020-10-01T16:19:47Z")
Load the autosave, it should be direct before the mission. I assume, that restart in a mission will not work, because you get the same enemies at same positions. When an Arthron Umbra was there before the patch then he will also be there after the patch. Again, only my assumption … ---
**Author:** ![fvolpato](https://avatars.discourse-cdn.com/v4/letter/f/e56c9b/32.png) [@fvolpato](https://forums.snapshotgames.com/u/fvolpato)\ **Post date:** [October 1, 2020, 4:30pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/10 "2020-10-01T16:30:20Z")
it makes sense ---
**Author:** ![Asystoli](https://avatars.discourse-cdn.com/v4/letter/a/e47c2d/32.png) [@Asystoli](https://forums.snapshotgames.com/u/Asystoli)\ **Post date:** [October 1, 2020, 7:49pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/11 "2020-10-01T19:49:50Z")
After exploration none of the options/choices work, game freezes. In the NJ starter mission after shooting enemy unit game freezes … great patch. ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 8:26pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/12 "2020-10-01T20:26:10Z")
> [@Valygar](#): > > PhoenixPointwin64.exe PhoenixPointwin64.exe does not work. Never has. I´ve tried that one earlier on. No option to verify in Epic … ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 8:41pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/13 "2020-10-01T20:41:06Z")
Epic wont even let me uninstall the game … Just broken. Played a few hours before your latest patch, when I went back to start the game up again nothing works … ---
**Author:** ![MadSkunky](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/madskunky/32/2650_2.png) [@MadSkunky](https://forums.snapshotgames.com/u/MadSkunky)\ **Post date:** [October 1, 2020, 9:59pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/14 "2020-10-01T21:59:54Z")
> [@1117](#): > > No option to verify in Epic … Here you go: > **Klick for picture** > > ![grafik](https://canada1.discourse-cdn.com/flex036/uploads/snapshotgames/original/2X/9/9b03a01949cf668dd977d9fd72943b1d5e87051c.png) > [@1117](#): > > Epic wont even let me uninstall the game 3 points down from “Verify” … ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 10:25pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/15 "2020-10-01T22:25:24Z")
Thank you for trying to help, but it is not there … ![image](https://canada1.discourse-cdn.com/flex036/uploads/snapshotgames/original/2X/5/5a6b1bccb0d83dfd2d9adf482f19c0c34416ce34.png) ---
**Author:** ![MadSkunky](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/madskunky/32/2650_2.png) [@MadSkunky](https://forums.snapshotgames.com/u/MadSkunky)\ **Post date:** [October 1, 2020, 10:32pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/16 "2020-10-01T22:32:13Z")
Did you try this right after it crashed? Under “Phoenix Point” it says “Resume”, normally it should say “Launch”. Looks for me that the launcher tries to restart the game after a crash, maybe. If that doesn’t go away by itself, then try to restart the Epic launcher or the whole PC and look again. ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 10:57pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/17 "2020-10-01T22:57:24Z")
Don´t remember the exact order I tried different things, but have restarted everything. Even left the computer shut down for several hours - still the same. I can´t even uninstall the game. Have contacted Epic as it might be on their part, but it happened as result of new patch coming in. ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 1, 2020, 10:58pm UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/18 "2020-10-01T22:58:20Z")
Have even bought a cheep-ish game on Epic to see if I could download and play that - works fine … so … ---
**Author:** ![MadSkunky](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/madskunky/32/2650_2.png) [@MadSkunky](https://forums.snapshotgames.com/u/MadSkunky)\ **Post date:** [October 2, 2020, 5:53am UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/19 "2020-10-02T05:53:59Z")
Then I don’t know what to do here either. In addition to Epic support, you can also contact snapshot support ([support@snapshotgames.com](mailto:support@snapshotgames.com)). Perhaps in this case direct contact is the better way than here via the forum. ---
**Author:** ![1117](https://avatars.discourse-cdn.com/v4/letter/1/50afbb/32.png) [@1117](https://forums.snapshotgames.com/u/1117)\ **Post date:** [October 2, 2020, 6:12am UTC](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728/20 "2020-10-02T06:12:06Z")
Thank you for your help and suggestion on Snapshot support. [Next page](https://forums.snapshotgames.com/t/patch-failed-launch-unsuccesfull/11728.md?page=2)