# How do I get a refund for Phoenix Point?

**URL:** <https://forums.snapshotgames.com/t/how-do-i-get-a-refund-for-phoenix-point/5576>\
**Category:** General Discussion\
**Created:** [December 4, 2019, 1:32am UTC](https://forums.snapshotgames.com/t/how-do-i-get-a-refund-for-phoenix-point/5576 "2019-12-04T01:32:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tmwright931](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/tmwright931/32/1853_2.png) [@tmwright931](https://forums.snapshotgames.com/u/tmwright931)\
**Post date:** [December 4, 2019, 1:32am UTC](https://forums.snapshotgames.com/t/how-do-i-get-a-refund-for-phoenix-point/5576/1 "2019-12-04T01:32:10Z")

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I’ll be honest, I was extremely dissapointed in the quality of the game and would like a refund. I’ve played less than two hours and wanted to get in contact with someone about said refund. How do I go about this?

I purchased the game through [phoenixpoint.com](http://phoenixpoint.com) and have the transaction number if needed.

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**Author:** ![Satoru](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/satoru/32/1329_2.png) [@Satoru](https://forums.snapshotgames.com/u/Satoru)\
**Post date:** [December 4, 2019, 3:07pm UTC](https://forums.snapshotgames.com/t/how-do-i-get-a-refund-for-phoenix-point/5576/2 "2019-12-04T15:07:32Z")

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[https://xsolla.com/refundpolicy/en-us](https://xsolla.com/refundpolicy/en-us)

Refer to Xsolla for refunds