# (EGS) Corrupt files were detected

**URL:** <https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904>\
**Category:** Bug Discussion\
**Created:** [October 2, 2021, 2:17pm UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904 "2021-10-02T14:17:49Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![charlie001](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@charlie001](https://forums.snapshotgames.com/u/charlie001)\
**Post date:** [October 2, 2021, 2:17pm UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/1 "2021-10-02T14:17:49Z")

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Hi! I recently downloaded phoenix point in epic games and i am having this problem. Any help is appreciated

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/snapshotgames/original/2X/f/f314b539c68d4250b5ace02981b43b7474fc9982.jpeg)

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**Author:** ![mcarver2000](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/mcarver2000/32/2435_2.png) [@mcarver2000](https://forums.snapshotgames.com/u/mcarver2000)\
**Post date:** [October 2, 2021, 2:32pm UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/2 "2021-10-02T14:32:20Z")

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Try to verify the game files via the Epic launcher.

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**Author:** ![charlie001](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@charlie001](https://forums.snapshotgames.com/u/charlie001)\
**Post date:** [October 2, 2021, 2:44pm UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/3 "2021-10-02T14:44:05Z")

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I verified it and the problem still persists. I tried uninstalling and installing but to no avail

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**Author:** ![Cams1990](https://avatars.discourse-cdn.com/v4/letter/c/ebca7d/32.png) [@Cams1990](https://forums.snapshotgames.com/u/Cams1990)\
**Post date:** [October 3, 2021, 7:07pm UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/4 "2021-10-03T19:07:48Z")

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The same issue is happening to me. I also have verified the files and uninstalled/reinstalled with no luck. I’m many hours in and it’s very frustrating since I just resolved the disappearing Legacy of the Ancients DLC issue.

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**Author:** ![charlie001](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@charlie001](https://forums.snapshotgames.com/u/charlie001)\
**Post date:** [October 4, 2021, 3:36am UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/5 "2021-10-04T03:36:42Z")

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Hi! I solved the problem already. Go to epic launcher go to library download the phoenix point content. Verify and you ar good to go

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**Author:** ![chief\_cold](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@chief\_cold](https://forums.snapshotgames.com/u/chief_cold)\
**Post date:** [October 4, 2021, 8:18am UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/6 "2021-10-04T08:18:26Z")

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same problem here, when i start a mission i get the error msg.  
for me downloading the phoenix point content and verifying it did not work.  
reinstalling the game did not help.  
verifying the game did not help.

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**Author:** ![mcarver2000](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/mcarver2000/32/2435_2.png) [@mcarver2000](https://forums.snapshotgames.com/u/mcarver2000)\
**Post date:** [October 4, 2021, 9:17am UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/7 "2021-10-04T09:17:23Z")

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Probably not the case here, but a user solved their problem by disabling their 2nd monitor.

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**Author:** ![Valygar](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/valygar/32/2632_2.png) [@Valygar](https://forums.snapshotgames.com/u/Valygar)\
**Post date:** [October 4, 2021, 11:34am UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/8 "2021-10-04T11:34:23Z")

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There was an issue with the EGS version of the game that we fixed over the weekend for the most parts ([(EGS) LOTA DLC no longer available + stuck on loading screen](https://forums.snapshotgames.com/t/egs-lota-dlc-no-longer-available-stuck-on-loading-screen/13893)). Unfortunatelly not with 100% success and in some cases this is the follow-up problem. We are aware of it and are preparing another fix. We apologize for the problems.

If you get this error message and verifying installation does not help you can send us report by pressing F10 at the moment when the error message appears.

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**Author:** ![chief\_cold](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@chief\_cold](https://forums.snapshotgames.com/u/chief_cold)\
**Post date:** [October 4, 2021, 7:58pm UTC](https://forums.snapshotgames.com/t/egs-corrupt-files-were-detected/13904/9 "2021-10-04T19:58:16Z")

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Thank you, already filed a report ingame via F10 🙃
