# Canny Problem Logging In?

**URL:** <https://forums.snapshotgames.com/t/canny-problem-logging-in/8955>\
**Category:** Phoenix Point\
**Created:** [January 18, 2020, 12:50am UTC](https://forums.snapshotgames.com/t/canny-problem-logging-in/8955 "2020-01-18T00:50:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Blathergut](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@Blathergut](https://forums.snapshotgames.com/u/Blathergut)\
**Post date:** [January 18, 2020, 12:50am UTC](https://forums.snapshotgames.com/t/canny-problem-logging-in/8955/1 "2020-01-18T00:50:19Z")

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I went to the new site on the official site. Went to post a reply and it asked for me to make an account. I filled in name, email, password. But I eventually get a screen asking for company name and a domain address. What is that? And it talks about a 14 day free trial?

In the end, I couldn’t post or log in.

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [January 18, 2020, 12:56am UTC](https://forums.snapshotgames.com/t/canny-problem-logging-in/8955/2 "2020-01-18T00:56:05Z")

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That sound a lot like you somehow ended up on the page where you create a Canny company account rather than a user account.

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**Author:** ![Blathergut](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@Blathergut](https://forums.snapshotgames.com/u/Blathergut)\
**Post date:** [January 18, 2020, 12:57am UTC](https://forums.snapshotgames.com/t/canny-problem-logging-in/8955/3 "2020-01-18T00:57:48Z")

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I started here. Posted and then tried to make account using email. Any ideas?

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<div class="post-metadata">

**Author:** ![Blathergut](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@Blathergut](https://forums.snapshotgames.com/u/Blathergut)\
**Post date:** [January 18, 2020, 1:00am UTC](https://forums.snapshotgames.com/t/canny-problem-logging-in/8955/4 "2020-01-18T01:00:42Z")

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or…is there a wait for the sign up to activate?..yet it sent me a reset password email which I did…

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<div class="post-metadata">

**Author:** ![Blathergut](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@Blathergut](https://forums.snapshotgames.com/u/Blathergut)\
**Post date:** [January 18, 2020, 1:08am UTC](https://forums.snapshotgames.com/t/canny-problem-logging-in/8955/5 "2020-01-18T01:08:17Z")

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okay…so…

1st I followed the 2nd link ‘official site’ link. That gave me a screen with no make a post selection on the left. There, I have a problem.

2nd I followed the ‘here’ link. I see a post selection on the left and I AM logged in and CAN post.