# Can anyone tell me when the Release Version keys will be sent out please

**URL:** <https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305>\
**Category:** Phoenix Point\
**Created:** [November 24, 2019, 11:29am UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305 "2019-11-24T11:29:15Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Kodos88](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kodos88/32/1170_2.png) [@Kodos88](https://forums.snapshotgames.com/u/Kodos88)\
**Post date:** [November 24, 2019, 11:29am UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/1 "2019-11-24T11:29:15Z")

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As title really, backed the game ages ago before Epic - I just wanted to know when the Release version keys were going to be sent out? Are they planning on sending them out on the 3rd, earlier - later?

I did receive BB5 on the Epic store with no problems but I’ve had some issues with all my emails going into the spam folder so I need to keep an eye on it.

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [November 24, 2019, 11:52am UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/2 "2019-11-24T11:52:08Z")

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You will get your key before the 3rd. We just don’t know the exact date yet. We’re currently working through the lists for different backer keys so that we can send the emails. So hopefully next week.

The email will come from [contact@snapshotgames.com](mailto:contact@snapshotgames.com) so you can whitelist that if you’re worried about it getting snagged by your spam filter.

We’ll also drop a post on our social media when we send out the keys, so you will know when to check your inbox.

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**Author:** ![Kodos88](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/kodos88/32/1170_2.png) [@Kodos88](https://forums.snapshotgames.com/u/Kodos88)\
**Post date:** [November 24, 2019, 12:08pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/3 "2019-11-24T12:08:48Z")

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Thank you, very helpful! 😄

Looking forward to playing! 😀

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**Author:** ![Southlane](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/southlane/32/1809_2.png) [@Southlane](https://forums.snapshotgames.com/u/Southlane)\
**Post date:** [November 25, 2019, 8:45pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/4 "2019-11-25T20:45:55Z")

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Will those whom have pre-ordered from epic receive keys for GOG or steam? Or was that only for backers?

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [November 25, 2019, 8:52pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/5 "2019-11-25T20:52:42Z")

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Steam/GOG keys are only for those who purchased before the Epic exclusivity. If you purchased from Epic directly, you won’t receive a key - they game will just unlock on your account.

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**Author:** ![Southlane](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/southlane/32/1809_2.png) [@Southlane](https://forums.snapshotgames.com/u/Southlane)\
**Post date:** [November 25, 2019, 8:54pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/6 "2019-11-25T20:54:47Z")

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Thank you.

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**Author:** ![krayzkrok](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@krayzkrok](https://forums.snapshotgames.com/u/krayzkrok)\
**Post date:** [November 26, 2019, 1:09am UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/7 "2019-11-26T01:09:11Z")

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Will there be a pre-load of any kind on the Epic Store?

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [November 26, 2019, 1:26am UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/8 "2019-11-26T01:26:14Z")

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There is no planned pre-load.

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**Author:** ![Southlane](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/southlane/32/1809_2.png) [@Southlane](https://forums.snapshotgames.com/u/Southlane)\
**Post date:** [November 26, 2019, 9:38am UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/9 "2019-11-26T09:38:00Z")

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I got a refund on my backers build when I heard it was going Epic exclusive. Now it’s a different story. I buy a lot of my games from Epic since I became very disappointed in the way steam was heading.  
So I have pre-ordered the Ultra edition from Epic.  
On reflection I wish I had stuck with being a backer, but at the time Epic store was public enemy No1, but now it’s the better option, and a pretty good store with very good free games. 🙂 Shame I will now miss out on my GOG key at the end of the year.

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**Author:** ![Wormerine](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/wormerine/32/976_2.png) [@Wormerine](https://forums.snapshotgames.com/u/Wormerine)\
**Post date:** [November 26, 2019, 12:09pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/10 "2019-11-26T12:09:31Z")

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> [@Southlane](#):
>
> Now it’s a different story. I buy a lot of my games from Epic since I became very disappointed in the way steam was heading.

Curious as I don’t think anything changed on either side.

Though, people getting used to a new platform is an expected outcome. Resistance movements quickly go out of fashion.

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**Author:** ![samshell](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/samshell/32/446_2.png) [@samshell](https://forums.snapshotgames.com/u/samshell)\
**Post date:** [November 26, 2019, 5:31pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/11 "2019-11-26T17:31:01Z")

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Revisit the old Epic hate threads is quite a funny experience, so much rage and ChInAa is EvIillL!!! replies. But EGS is still in need some beefy update, I’m missing a “Write A Review” option so I can tell the whole world Phoenix Point, 10/10, would buy again!

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**Author:** ![Traxxexx](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/traxxexx/32/1112_2.png) [@Traxxexx](https://forums.snapshotgames.com/u/Traxxexx)\
**Post date:** [November 29, 2019, 6:07pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/13 "2019-11-29T18:07:47Z")

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Well… not every has principles or is a pighead like me.  
I still won’t buy anything from EGS and I never will 😉

Btw. I got every free EGS game since my registration -\> more Dev money 😛 , just as I said.  
You can get those without installing the store.

PS: Just got the EGS key.

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**Author:** ![Wormerine](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/wormerine/32/976_2.png) [@Wormerine](https://forums.snapshotgames.com/u/Wormerine)\
**Post date:** [November 29, 2019, 6:19pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/14 "2019-11-29T18:19:04Z")

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Yup, just got my base game key. 😁

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**Author:** ![AlphaStrike](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/alphastrike/32/208_2.png) [@AlphaStrike](https://forums.snapshotgames.com/u/AlphaStrike)\
**Post date:** [November 29, 2019, 6:32pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/15 "2019-11-29T18:32:29Z")

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I’m guessing our Season Pass keys will come at a later date? Was kind of confused how the email talked about not applying it before base game key yet didn’t include my SP key…

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [November 29, 2019, 6:58pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/16 "2019-11-29T18:58:11Z")

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If you qualify for the season pass, then the key you will have been sent is a package key that will unlock the season pass and the game.

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**Author:** ![phumix](https://avatars.discourse-cdn.com/v4/letter/p/3bc359/32.png) [@phumix](https://forums.snapshotgames.com/u/phumix)\
**Post date:** [November 29, 2019, 7:25pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/17 "2019-11-29T19:25:43Z")

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I activated the latest key from my email but it displays “Phoenix Point Preview” in EGS. Is that the right key or will another one be sent? And thank you!

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**Author:** ![UnstableVoltage](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/unstablevoltage/32/5_2.png) [@UnstableVoltage](https://forums.snapshotgames.com/u/UnstableVoltage)\
**Post date:** [November 29, 2019, 7:50pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/18 "2019-11-29T19:50:02Z")

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The preview branch is the one sent to reviewers and content creators.

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**Author:** ![Sable](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@Sable](https://forums.snapshotgames.com/u/Sable)\
**Post date:** [November 30, 2019, 7:12pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/19 "2019-11-30T19:12:38Z")

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As I play the Backer Build, do i have to reinstall and re-input key, or will it update automatically ?

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**Author:** ![Yokes](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/yokes/32/310_2.png) [@Yokes](https://forums.snapshotgames.com/u/Yokes)\
**Post date:** [November 30, 2019, 7:37pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/20 "2019-11-30T19:37:18Z")

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it is separate program with separate key. You can have BB5 and full release at the same time.

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**Author:** ![darkangelpain](https://avatars.discourse-cdn.com/v4/letter/d/f17d59/32.png) [@darkangelpain](https://forums.snapshotgames.com/u/darkangelpain)\
**Post date:** [November 30, 2019, 8:02pm UTC](https://forums.snapshotgames.com/t/can-anyone-tell-me-when-the-release-version-keys-will-be-sent-out-please/5305/21 "2019-11-30T20:02:39Z")

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will the Baker build be removed from the library?

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