# Bug reporting bug

**URL:** <https://forums.snapshotgames.com/t/bug-reporting-bug/11570>\
**Category:** Game Feedback\
**Created:** [September 12, 2020, 9:14pm UTC](https://forums.snapshotgames.com/t/bug-reporting-bug/11570 "2020-09-12T21:14:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Hugh\_Jasdic](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/hugh_jasdic/32/2509_2.png) [@Hugh\_Jasdic](https://forums.snapshotgames.com/u/Hugh_Jasdic)\
**Post date:** [September 12, 2020, 9:14pm UTC](https://forums.snapshotgames.com/t/bug-reporting-bug/11570/1 "2020-09-12T21:14:58Z")

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Twice in a row I have had in-game problems I tried to report with F-12 and twice it has failed. Is this a known issue? The last one timed out, there was a different error with the one before that which I didn’t bother to note. I will pay closer attention and report on it if this is uncommon.

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**Author:** ![mcarver2000](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/mcarver2000/32/2435_2.png) [@mcarver2000](https://forums.snapshotgames.com/u/mcarver2000)\
**Post date:** [September 13, 2020, 7:26am UTC](https://forums.snapshotgames.com/t/bug-reporting-bug/11570/2 "2020-09-13T07:26:18Z")

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The only issue I’ve encountered is if one has too many save files. I always, move my older save files to another location prior to doing an F12 bug report.

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**Author:** ![Hugh\_Jasdic](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/hugh_jasdic/32/2509_2.png) [@Hugh\_Jasdic](https://forums.snapshotgames.com/u/Hugh_Jasdic)\
**Post date:** [September 13, 2020, 10:55am UTC](https://forums.snapshotgames.com/t/bug-reporting-bug/11570/3 "2020-09-13T10:55:53Z")

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Can you elaborate on that? Is it game saves? What files?

Come to think of it - I was using a new computer the last time I tried to report a bug. I only recently re enabled cloud storage…

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**Author:** ![Wormerine](https://yyz2.discourse-cdn.com/flex036/user_avatar/forums.snapshotgames.com/wormerine/32/976_2.png) [@Wormerine](https://forums.snapshotgames.com/u/Wormerine)\
**Post date:** [September 13, 2020, 11:49am UTC](https://forums.snapshotgames.com/t/bug-reporting-bug/11570/4 "2020-09-13T11:49:52Z")

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I never encountered an issue. When sending report PP will pack and send ALL of your save files - so it’s better to keep those to the minimum, especially if you already run multiple campaigns.