# "An error has occurred while loading the game level" **URL:** \ **Category:** Bug Discussion\ **Created:** [December 12, 2019, 6:11pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080 "2019-12-12T18:11:31Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Grold](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@Grold](https://forums.snapshotgames.com/u/Grold)\ **Post date:** [December 12, 2019, 6:11pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/1 "2019-12-12T18:11:32Z")
I’m in a defense mission and my saves inside it keep getting corrupted giving me the error mentioned in the topic which then makes that saves useless. I’m trying to save in different slots but the saves keep getting corrupted every now and then it’s very frustrating ---
**Author:** ![Duoae](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@Duoae](https://forums.snapshotgames.com/u/Duoae)\ **Post date:** [December 12, 2019, 6:48pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/2 "2019-12-12T18:48:48Z")
Can you try hitting F12 when this happens? This (if it works) will send the save data to the developers so they have information to reproduce and solve the issue. It may not get solved for you, personally, but they will hopefully be able to roll the fixes into a patch sometime down the road for all users. ---
**Author:** ![Grold](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@Grold](https://forums.snapshotgames.com/u/Grold)\ **Post date:** [December 12, 2019, 8:25pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/3 "2019-12-12T20:25:02Z")
Will do it next time, thanks ---
**Author:** ![icemann](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@icemann](https://forums.snapshotgames.com/u/icemann)\ **Post date:** [December 13, 2019, 3:18am UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/4 "2019-12-13T03:18:58Z")
I had a similar problem a few days ago: > [@Save Game Corruption](https://forums.snapshotgames.com/t/save-game-corruption/6781): > > Hello, Firstly I’d just like to say that I’m absolutely loving Phoenix Point. This game is HARDCORE old school X-COM, just the way I love it. Anyways. Everything was going smoothly (besides some occasional bugs like not being able to place turrets again after picking them up), until tonight when I went to do a Haven protection mission. One of the alien enemies is that MASSIVE giant bug thing, and I’ve fought 2 previously and had no issues at all, but on this one mission, if I save after that … ---
**Author:** ![Nonum](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@Nonum](https://forums.snapshotgames.com/u/Nonum)\ **Post date:** [December 13, 2019, 8:47am UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/5 "2019-12-13T08:47:14Z")
Just yesterday I had the same bug I suppose. Did the scylla have either or both of these abilities: monstrous leap or death beach? First one enables it to leap and second spawns multiple mindfraggers when it dies. The mission was New Jericho haven defence with generators. I started that mission three or four times and every load just hanged (couldn’t play for long time so I had to save and come back later). I finally had time (goodbye sleep) and managed to play it through one go. EDIT: ah, ment to answer for Icemann, sorry Grold! ---
**Author:** ![icemann](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@icemann](https://forums.snapshotgames.com/u/icemann)\ **Post date:** [December 14, 2019, 2:46am UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/6 "2019-12-14T02:46:14Z")
When it happened to me, I killed the Scyalla before it got a chance to do anything. With the right squad you can completely destroy those things quickly. I’ve fought them multiple times now, and it only happened on that one mission so I dunno what the deal was with that one. ---
**Author:** ![megaman](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@megaman](https://forums.snapshotgames.com/u/megaman)\ **Post date:** [December 14, 2019, 9:54pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/7 "2019-12-14T21:54:23Z")
I think this is what’s causing the loading error [ERROR] 3848 (41.231): CHECK/REPORT PREVIOUS ERROR!!! Broken coroutine call chain: Crt: Base.Levels.Level+d\_\_38 ONU: ThisFrame SNU: ThisFrame Crt: Base.Levels.Level+d\_\_45 ONU: Monitor SNU: ThisFrame Crt: Base.Levels.Level+d\_\_37 ONU: Monitor SNU: ThisFrame Crt: Base.Core.Game+d\_\_42 ONU: Monitor SNU: NextFrame Crt: PhoenixPoint.Common.Game.PhoenixGame+d\_\_67 ONU: Monitor SNU: Time 00:00:00 Crt: PhoenixPoint.Common.Game.PhoenixGame+d\_\_64 ONU: Monitor SNU: Time 00:00:00 Crt: PhoenixPoint.Common.Game.PhoenixGame+d\_\_65 ONU: Monitor SNU: Time 00:00:00 Crt: PhoenixPoint.Common.Game.PhoenixGame+d\_\_62 ONU: Monitor SNU: Time 00:00:00 ---
**Author:** ![megaman](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@megaman](https://forums.snapshotgames.com/u/megaman)\ **Post date:** [December 15, 2019, 4:12pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/8 "2019-12-15T16:12:08Z")
Managed to avoid getting stuck. It seems that the scylla had issues when it’s included in the save game. Try to damage the scylla enough until it leaves the level. You should be able to finish the area without the scylla. ---
**Author:** ![chen8589](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@chen8589](https://forums.snapshotgames.com/u/chen8589)\ **Post date:** [December 15, 2019, 4:57pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/9 "2019-12-15T16:57:25Z")
Scylla definitely has something to do with it. but I shot and killed scylla during the mission, and the game save is still stuck. In later game scylla won’t leave, your only option is to kill it with a lot of fire power. ---
**Author:** ![megaman](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@megaman](https://forums.snapshotgames.com/u/megaman)\ **Post date:** [December 15, 2019, 5:06pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/10 "2019-12-15T17:06:21Z")
Yea, that sucks. Only option in that case is finish the mission without loading ---
**Author:** ![icemann](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@icemann](https://forums.snapshotgames.com/u/icemann)\ **Post date:** [December 16, 2019, 1:52pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/11 "2019-12-16T13:52:04Z")
Be sure to send through a bug report of that occurring and what led to it. I had it happen to me today from killing a Scylla, and sent through a bug report soon after. Hopefully be fixed in the next patch. ---
**Author:** ![Macapek](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@Macapek](https://forums.snapshotgames.com/u/Macapek)\ **Post date:** [January 2, 2020, 11:39pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/12 "2020-01-02T23:39:28Z")
I have the same problem it’s very unpleasant it’s at the mission where I spent over an hour. When will the repair of this? or else it works for you? ---
**Author:** ![Leanproduction](https://avatars.discourse-cdn.com/v4/letter/l/bbce88/32.png) [@Leanproduction](https://forums.snapshotgames.com/u/Leanproduction)\ **Post date:** [January 3, 2020, 8:32pm UTC](https://forums.snapshotgames.com/t/an-error-has-occurred-while-loading-the-game-level/7080/13 "2020-01-03T20:32:42Z")
Hey at all. Had the same Problem. This works for me. > [@Error when loading savegame (missions with Scylla)](https://forums.snapshotgames.com/t/error-when-loading-savegame-missions-with-scylla/7304/18): > > GREAT! Worked for me too!!! Can load if i First destroy the specific Part on the scylla. When no mindfragger appears if you Kill a scylla then savegame load is possible. This is just a workaround but try it out. I verified it: killing scylla with and without mindfragger appearing. No mindfragger = no load problem